Effective Date: 24th July, 2025
Website: www.ezycashloans.net.nz
Company: EZYCASH CENTRAL LIMITED

Ezycash Central Limited (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Privacy Act 2020, the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act), and other relevant New Zealand laws.

1. Information We Collect

We may collect the following types of personal information when you interact with us online, in person, or over the phone:

• Identification details: Full name, date of birth, photo ID (e.g. driver licence, passport)
• Contact details: Phone number, email address, home address
• Financial information: Bank account details, income and employment information (when required for loans)
• Transaction information: Items pawned, purchased, or sold; loan terms; repayment history
• Device or browsing data: IP address, device type, browser type, and website usage statistics

2. How We Collect Information

We collect personal information through:

• Online forms and applications
• In-store interactions
• Phone or email communications
• CCTV footage (on-site security)
• Identity verification services (e.g. RealMe)
• Cookies and website analytics tools

3. Why We Collect Your Information

We collect and use your personal information to:

• Process and manage pawnbroking loans and gold trades
• Verify your identity and comply with AML/CFT obligations
• Meet our obligations under the Pawnbrokers Act 2004 and CCCFA
• Communicate with you about your transactions or enquiries
• Improve our services and user experience
• Comply with legal, regulatory, and audit requirements

4. Disclosure of Your Information

We do not sell your personal data. However, we may disclose your information to third parties where necessary, including:

• Government and regulatory agencies (e.g. Police, DIA, IRD, or FIU)
• External auditors or legal representatives
• Identity verification and credit reporting agencies
• IT service providers or website hosts (only where necessary to operate our business)

All disclosures are made in compliance with New Zealand privacy laws.

5. Storage and Protection

We take reasonable steps to protect your personal information from loss, unauthorized access, or disclosure. Your information may be stored:

• Digitally on secure, access-controlled servers
• Physically in locked storage in our office premises

Only authorised personnel have access to your personal data. We retain your information only as long as necessary for business and legal purposes.

6. Access and Correction

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of your personal information

To make a request, please contact us using the details below. We may require proof of identity.

7. Cookies and Analytics

Our website may use cookies and third-party tools like Google Analytics to understand website usage and improve functionality. You can control cookie settings through your browser preferences.

8. Third-Party Websites

Our website may contain links to other sites. We are not responsible for the privacy practices or content of third-party websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on our website with the revised effective date. Continued use of our services implies acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding your privacy or this policy, please contact:

• EZYCASH CENTRAL LIMITED
• 177B Symonds Street, Grafton, Auckland
• Phone: 09-3684630
• Email: ezycashcenteral177b@gmail.com
• Website: www.ezycashloans.net.nz

Your privacy is important to us. We are committed to handling your personal information with care, transparency, and in full compliance with New Zealand laws.